News BIG Projects CV
Home Research Teaching Publications Contact
 

Refereed Journal Articles

  • Markus Helfert: Challenges of business processes management in healthcare - Experience in the Irish Healthcare Sector -, Business Process Management Journal, Vol. 15. No. 6, 2009, pp.: 937 - 952.
  • Helfert, Markus, Ge, Mouzhi: State Quo and Future Agenda in Information Quality Research, China Science & Technology Resources Review, Vol.41, No.1, (ISSN 1674-1544), 2009. pp. 5-16.
  • Abdelaziz Khadraoui, Michel Leonard, Thanh Thoa Pham Thi, Markus Helfert: A framework for compliance of legacy Information Systems with legal aspect, AIS Transaction on Enterprise Systems, Vol 1, No. 1, 2009, pp. 15-26.
  • Helfert, Markus: Business Informatics: An Engineering Perspective on Information Systems, in Journal of Information Technology Education, Volume 7, 2008, pp: 223-245.
  • Mouzhi Ge, Markus Helfert, Effects of Information Quality on Inventory Management. International Journal of Information Quality (ISSN: 1751-0457), Inderscience Publishers, Vol. 2, No. 2, pp 176-191, 2008
  • Levis, Mary, Brady, Malcolm, Helfert, Markus, "Total Quality Management Underpins Information Quality Management", The Journal of American Academy of Business, Cambridge (JAABC), 14, 1, 172-178. 2008
  • Levis, Mary, Brady, Malcolm, Helfert, Markus "Website Design Quality and Form Input Validation: An Empirical Study on Irish Corporate Websites", Journal of Service Science and Management (JSSM), 1, 1, 91-100. 2008
  • Helfert, Markus, Dzhumalieva, Stefka, Introducing Process Management in E-Government and Healthcare, in Herald of NTU "KhPI" Vol.5, 2008, pp. 16-26.
  • Pham Thi, Thanh Thoa; Helfert, Markus:. 2007. Modelling Information Manufacturing Systems. International Journal of Information Quality, Vol. 1, 1, pp5-21.

Non-Refereed Journal Articles

  • Helfert, M: Editorial: Information Quality research challenges in International Journal of Information Quality, Vol. 2, 1, 2008, pp: 1-3
  • Helfert, M.: Does Information Quality matter?, in: Running your Business, No. 6, Vol. 6, 2007, pp. 26-27.
  • Eppler, M.J., Helfert, M., Gasser, U.: Information Quality: Organizational, Technological, and Legal Perspectives, in: Studies in Communication Sciences, No. 2, Vol. 4, 2004, pp. 1-16.

Reviewed Conferences

2009

  • Helfert, M., Foley, O. Ge, M., Cappiello, C.: Analysing the effect of security on information quality dimensions. In 17th European Conference on Information Systems (Newell S, Whitley EA, Pouloudi N, Wareham J, Mathiassen L eds.), 2785-2797, Verona, Italy. (ISBN 978-88-6129-391-5), 2009.
  • Helfert, M., Foley, O. Ge, M., Cappiello, C.: Limitations of weighted sum measures, Information Quality 15thAmericas Conference on Information Systems, August 6th-9th 2009, San Francisco, California.
  • Helfert, M., Foley, O.: A Context Aware Information Quality Framework, in Proceedings of the 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology (COINFO'09), November 21-23, 2009, Beijing, IEEE Computer Society Press 2009, pp.: 187-193.
  • Ge, M., Helfert, M.: A Teaching Tool for Information Quality, in Proceedings of the 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology (COINFO'09), November 21-23, 2009, Beijing, IEEE Computer Society Press 2009, pp.: 118-121. (Best Paper Award)
  • Helfert, M., Ge, M.: A Training Tool for Information Quality, in Proceedings of International Conference on e-Learning and the Knowledge Society - e-Learning'09, 31. August - 1st of September 2009, Berlin, pp. 201-206.
  • Bodrow, W., Helfert, M., Steinicke, M.: Influence of Personality on Information Diffusion in E-Learning Networks, in Proceedings of International Conference on e-Learning and the Knowledge Society - e-Learning'09, 31. August - 1st of September 2009, Berlin, pp. 41-46. (Best Paper Award)
  • Maryska, M., Helfert, M.: Analyzing Cost efficiency of Business Informatics -A model to measure data quality costs, IDIMT - 17th Interdisciplinary Information Management Talks, 9th - 11th September 2009, Jind?ich?v Hradec, Czech Republic
  • Pinheiro, C.A., Helfert, M.: Customer Relationship Segmentation driving the Predict Modeling for Bad Debt events, 1st and 7th International Conference on User Modeling, Adaptation and Personalization (UMAP 2009), June/2009, Trento, Italy.
  • Pinheiro, C.A., Helfert, M.: Using distinct aspects of Social Network Analysis to improve the Customer Loyalty Process, Statistical Methods for the Analysis of Network Data (SMAND), June/2009, Dublin, Ireland.
  • Pinheiro, C.A., Helfert, M.: Artificial Neural Network and Social Network Analysis combined to enhance the customer loyalty, 2nd International Workshop on Data Management for Wireless and Pervasive Communications (WDMWPC), in conjunction with the 23rd International Conference on Advanced Information Networking and Applications AINA 2009, May 26-29, 2009, University of Bradford Bradford, UK.
  • Pinheiro, C.A., Helfert, M.: Social Network Analysis to improve the Customer Loyalty, The 2009 Conference on Applied Statistics in Ireland, May/2009, Mullingar, Ireland.
  • Pham Thi, Thanh Thoa; Helfert, Markus: An Information System Quality Framework based on Information System Architectures, in C. Barry et al. Information Systems Development - Challenges in Practice, Theory, and Education Volume 2, Springer 2009, pp. 937-950.

2008

  • Pinheiro, C.A., Helfert, M.: Neural Network and Social Network Analysis to enhance the customer loyalty process, International Joint Conferences on Computer, Information, Systems Sciences and Engineering (CISSE), December/2008.
  • Owen Foley, Markus Helfert: The Impact of Accessibility as an Information Quality Dimension. in International Conference on Systems, Computing Sciences and Software Engineering (SCSS 08) 2008. Connecticut, USA.
  • Owen Foley, Markus Helfert: Information Quality Dimensions - Accessibility. International Joint Conferences on Computer, Information, and Systems Sciences, and Engineering (CIS2E 08) (forthcoming, to be published in Springer Proceedings).
  • Ge, Mouzhi, Helfert, Markus: Data and Information Quality Assessment in Information Manufacturing System, in Witold Abramowicz and Dieter Fensel Business Information Systems Proceedings of the 11th International Conference, BIS 2008, Innsbruck, Austria, May 5-7, 2008. Lecture Notes in Business Information Processing, Springer 2008, pp. 380-389
  • Owen Foley, Markus Helfert: The Impact of Accessibility as an Information Quality Dimension, in Proceedings of the 13th International Conference on Information Quality, Cambridge, Massachusetts, USA. 2008.
  • Dennis D. Fehrenbacher, Markus Helfert An empirical research on the evaluation of data quality dimensions, in Proceedings of the 13th International Conference on Information Quality, Cambridge, Massachusetts, USA. 2008, pp. 230-245.
  • Na Xing, Markus Helfert: Knowledge Management: A future application of Social Networks? In Gerhard Chroust, Petr Doucek, Jan Klas (eds.) IDIMT-2008 Managing the Unmanageable: 16th Interdisciplinary Information Management Talks September 10-12, 2008, Jindrichuv Hradec, Czech Republic, Trauner Verlag 2008.
  • Levis, Mary; Malcolm Brady; Markus Helfert, 'Form Input Validation on Irish Corporate Websites' 10th International Conference on Enterprise Information Systems (ICEIS) 12th -16th , June 2008, Barcelona, Spain, pp. 148-153
  • Levis, Mary; Malcolm Brady; Markus Helfert, 'Identifying Information Quality Problems in a healthcare scenario', International Association for Development of the Information Society (IADIS) - International Conference Information Systems 9 -11 April 2008, Algarve, Portugal.
  • Levis, Mary; Malcolm Brady; Markus Helfert, 'Information Quality Issues Highlighted by Deming's Fourteen Points on Quality Management' Proceedings of the International Conference on Business Innovation and Information Technology (ICBIIT) 24 January, 2008, Dublin City University, Ireland. pp 19-28.
  • Mouzhi Ge, Markus Helfert Modeling Data Quality in Information Chain in Proceedings of the International Conference on Business Innovation and Information Technology (ICBIIT) 24 January, 2008, Dublin City University, Ireland. pp. 29-38.
  • Stefka Dzhumalieva, Markus Helfert: A conceptual framework for handling complex administrative processes in E-Government, in Roland Kaschek, Christian Kop, Claudia Steinberger and Günther Fliedl (Eds) Information Systems and e-Business Technologies, Proceedings of the 7th International Conference on Information System Technology and its Applications, Klagenfurt, Austria, April 22 - 25, 2008, Lecture Notes in Business Information Processing, Springer 2008, pp. 417-428.

2007

  • Helfert, Markus: Teaching Information Quality Skills in a Business Informatics Programme, in Proceedings of the MIT Information Quality Industry Symposium Cambridge, Massachusetts, USA July 18-19, 2007, pp. 908-912.
  • Helfert, Markus; Duncan, Howard: Evaluating Information Systems and Business Informatics Curriculum, in Proceedings of International Conference on Computer Systems and Technologies - CompSysTech'07, 14-15 June 2007, University of Rousse, Bulgaria.
  • Ge, Mouzhi; Helfert, Markus: A Review of Information Quality Research - Develop a Research Agenda, Proceedings of the 12th International Conference on Information Quality, Cambridge, Massachusetts, USA. 2007 (CD publication with no page numbers).
  • Levis, Mary; Malcolm Brady; Markus Helfert: IQ Management: Review of an Evolving Research Area, Proceedings of the 12th International Conference on Information Quality, Cambridge, Massachusetts, USA. 2007 (CD publication with no page numbers).
  • Foley, Owen; Helfert, Markus: The Development of an Objective Metric for the Accessibility Dimension of Data Quality, Proceedings of the 4th Innovations in Information Technology (Innovations'07), Dubai, November 18-20, 2007. pp. 11-15.
  • Ge, Mouzhi; Helfert, Markus: A Framework to Address Effects of Information Quality on Decision Quality, Proceedings of the 18th Annual International Information Management Association (IIMA) Conference in Beijing, China, October 16-19, 2007.
  • Ge, Mouzhi; Helfert, Markus: A Review of Information Quality Assessment, in G. Muntean, C. Brennan, R. Stadleir (Eds.) Proceedings of the IET China-Ireland International Conference on Information and Communications Technologies 2007 (CIICT2007), The Institution of Engineering and Technology, Dublin, 28th-29th August 2007, p (ISBN: 978 0 8634 1827 3). p. 951-958
  • Ge, Mouzhi; Helfert, Markus: Research Design to Evaluate Information Quality Effects on Decision Making, in K.S. Soliman (Ed.) Proceedings of International Business Information Management Conference (8th IBIMA) on June 20-22, 2007 in Dublin, Ireland, (ISBN: 0-9753393-7-0). pp. 170-176
  • Ge, Mouzhi; Helfert, Markus: A Review of Information Quality Research in Information System and Decision Making, in Piet Kommers (Ed.) Proceedings of IADIS International Conference e-Society 2007, ISBN: 978-972-8924-35-5, Lisbon Portugal, 3-6 July 2007.
  • Helfert, Markus: An explorative study on introducing business processes management in healthcare, in S. Wrycza (Ed.) Proceedings of The Second AIS SIGSAND European Symposium on Systems Analysis and Design, University of Gdansk, Poland, June 5th 2007, pp. 92-98.
  • Ge, Mouzhi; Helfert, Markus: A theoretical model to explain effects of information quality awareness on decision making, Proceedings of the 9th International Conference on Enterprise Information Systems, ISBN 978-972-8865-90-0 Funchal, Madeira - Portugal, 12-16, June 2007, pp. 164-169.
  • Pham Thi, Thanh Thoa; Helfert, Markus: A review of quality frameworks in information systems, in H.C. Mayr, D. Karagiannis (Eds.) Information Systems Technology and its Applications 6th International Conference ISTA'2007, Kharkiv, Ukraine, 23-25 May 2007, GI Lecture Notes in Informatics, (ISBN 978-3-88579-201-9), pp. 200-212.
  • Markus Helfert, Petr Doucek: European projects IDIMT 2007 15th Interdisciplinary Information Management Talks (12.-14. September 2007, Budweis, Czech Republic), ISBN 978-3-85499-256-1, Trauner Verlag, Linz, 2007, pp. 335-352.
  • Mary Levis, Malcolm Brady, Markus Helfert: Applying Information Quality Concepts in a practical Healthcare setting, Proceedings of the 12th annual conference of the UK Academy for Information Systems (UKAIS), University of Manchester, 11-12 April 2007.
  • Owen Foley, Markus Helfert: A proposed framework for an objective metric with respect to the accessibility dimension of Data Quality, Proceedings of the 12th annual conference of the UK Academy for Information Systems (UKAIS), University of Manchester, 11-12 April 2007.
  • Ge, Mouzhi; Helfert, Markus: A Review of Factors Influencing Decision Making Scenarios - Applied to An Information Quality Experiment, Proceedings of the 12th annual conference of the UK Academy for Information Systems (UKAIS), University of Manchester, 11-12 April 2007.

2006

  • Pham Thi, Thanh Thoa; Helfert, Markus; Duncan, Howard: The IASDO Model for Information Manufacturing Systems Modelling, in: Talburt, John; Pierce, Elizabeth; Wu,Ningning; Campbell, Traci (eds.): Proceedings of the 11th International Conference on Information Quality, Cambridge, Massachusetts, USA (ISSN 1544-1342), 2006, pp. 207-219.
  • Aurelian Stanescu, Ioan Dumitrache, Markus Helfert, Howard Duncan, Adriana Mircea, Dan Gârla?u, Mihnea Moisescu: Towards Holistic Approach for Business Informatics - Oriented Skills Formation in the Knowledge Economy, in: Parisa Ghodous, Rose Dieng-Kuntz, Geilson Loureiro (eds) - Leading the Web in Concurrent Engineering - Next Generation Concurrent Engineering (Frontiers in Artificial Intelligence and Applications Volume 143, 2006) - Proceedings of the 13th ISPE International Conference on Concurrent Engineering - Research and Applications. Leading the Web in Concurrent Engineering (CE2006), Antibes, France, 18 - 22 September, 2006, IOS Press, ISBN 978-1-58603-651-5, pp. 774 - 783.
  • Zellner, Gregor; Helfert, Markus: An attempt to design and model activities for student retention. in Khalid S. Soliman (Ed.), Managing Information in the Digital Economy: Issues & Solutions - Proceedings of the 6th International Business Information Management Association (IBIMA) Conference, 19-21 June 2006, Bonn, Germany. ISBN: 0-9753393-5-4
  • Helfert, Markus, Duncan, Howard: Aspects on Information Systems Curriculum: A Study Program in Business Informatics, in International Federation for Information Processing (IFIP), Volume 206, The Transfer and Diffusion of Information Technology for Organizational Resilience, eds. B. Donnellan, Larsen T., Levine L., DeGross J. (Boston: Springer), 2006, pp. 229-237.
  • Ge, Mouzhi; Helfert, Markus: A Framework to Assess Decision Quality Using Information Quality Dimensions, in: Talburt, John; Pierce, Elizabeth; Wu,Ningning; Campbell, Traci (eds.): Proceedings of the 11th International Conference on Information Quality, Cambridge, Massachusetts, USA (ISSN 1544-1342), 2006, pp. 455-466.
  • Helfert, Markus. Doucek, Petr: European Projects - New Platform for Co-operation, in: Hoyer, Christoph, Chroust, Gehard (eds): IDIMT 2006 14th Interdisciplinary Information Management Talks (13.-15. September 2006, Budweis, Czech Republic), Trauner Verlag Linz 2006, pp. 299-308.
  • Helfert, Markus: Towards a Framework for Analyzing Process Management in Healthcare, in: Sun, Lingling; Wang, Xiaoujun; Guan Boran; Xiang, Tieming; Collier, Martin: Proceedings of the 2006 China-Ireland International Conference on Information and Communication Technologies, Hangzhou, China, October 18-19, 2006, Tsinghua University Press, Hangzhou 2006, .pp. 421-42.
  • Ge, Mouzhi; Helfert, Markus: Assessing Information Quality in Group Decision Making in: Soliman, Khalid S. Internet & Information Systems in the Digital Age: Challenges and Solutions - Proceedings of the 7th International Business Information Management Conference, Brescia, Italy, December 14-16. 2006 (ISBN: 0-9753393-6-2), pp. 132-138.

2005

  • Helfert, Markus, Duncan, Howard.: Business Informatics and Information Systems - Some indications of Differences in study programmes, 10th UK Academy for Information Systems, Newcastle, 2005.
  • Henry, P., Cannon, G., Munro, M., Halpin, A., Helfert, M., Clinton, G.: Chase town - community health and social environment a virtual learning environment using NNN. 5th European Conference of the Association for Common European Nursing Diagnoses, Interventions and Outcomes, Bled - Slovenia, 2005.
  • O'Riain, C., Helfert, M.: Information Quality in Nursing Information Systems - Experiences and Problems, 10th International Conference on Information Quality, Nov 4-6 2005, MIT Sloan School of Management, Cambridge, Massachusetts, 2005 pp. 102-113.
  • Helfert, M., Henry, P., Leist, S. and Zellner, G. Healthcare performance indicators: Preview of frameworks and an approach for healthcare process-development. In Khalid S. Soliman, K.S. (ed): Information Management in Modern Enterprise: Issues & Solutions - Proceedings of The 2005 International Business Information Management Conference, July 5 - 7, 2005 Lisbon, Portugal (ISBN: 0-9753393-3-8), pp. 371-378.
  • Helfert, M., Leist, S., Zellner, G., Henry, P.: Process improvement in healthcare based on critical performance indicators. In Jung, R., Schiller, U. (eds.): Tagungsband zum Workshop "Potenziale des Informations- und Wissensmanagements", Report: No. 171, Institut für Wirtschaftsinformatik, Universität Bern, 24th of June 2005.
  • O'Riain C., Helfert, M.: An Evaluation of Data Quality related problem patterns in Healthcare Information Systems, in Conference proceedings of the IADIS Virtual Multi Conference on Computer Science and Information Systems (MCCSIS 2005), 2005.
  • O'Riain, C., Helfert, M: Analysing Healthcare Information System Strategies in Europe, Proceedings of the 10th UK Academy for Information Systems, Newcastle, 2005.

2004

  • Eppler, M.; Helfert, M., A classification and analysis of data quality costs, in Chengalur-Smith, I. N., Raschid, L., Long, J., Seko, C., Ninth International Conference on Information Quality, November 5-7, 2004, MIT Sloan School of Management, 2004, pp. 311-325.

2003

  • Helfert, M.; Heinrich, B.: Analyzing Data Quality Investments in CRM - A model-based approach, in Eppler, M.J., Helfert, M (eds): Eighth International Conference on Information Quality (IQ 2003), 7th to 9th November, MIT Sloan School of Management, Cambridge, pp. 80-95.
  • Heinrich, B.; Helfert, M.: Nützt Datenqualität wirklich im CRM? - Wirkungszusammenhänge und Implikationen. in: Uhr, W., Esswein, W., Schoop, E. (Eds.): Wirtschaftsinformatik 2003 Volume 2 - Medien - Märkte - Mobilität (Proceedings of the 6th International Conference for Business Informatics 2003), Physica, Heidelberg, 2003, pp. 231-253.
  • Helfert, M.; Herrmann, C.; Zellner, G.: Customer Regain Management in E-Business: Processes and Measures, in: Proceedings of the 8th Collaborative Electronic Commerce Technology and Research Conference CollECTeR (Europe), June 24th 2003, National University of Ireland, Galway 2003, pp. 97-110.

2002

  • Winter, M.; Helfert, M; Herrmann, C.: Das metadatenbasierte Datenqualitaetssystem der Credit Suisse, in: von Maur, E.; Winter, R. (eds.): Vom Data Warehouse zum Corporate Knowledge Center - Proceedings der Data Warehousing 2002, Physica-Verlag: Heidelberg 2002, pp. 161-171.
  • Helfert, M.; Zellner, G.; Sousa, C.: Data Quality Problems and Proactive Data Quality Management in Data-Warehouse-Systems, in: Proceedings of the Business Information Technology World Conference 2002 (CD/ROM), 2.-5. June, ISBN: 0-905304-40-3, ESPOL University, Guayaquil - Ecuador, 2002.
  • Helfert, M.; Herrmann, C.: Proactive data quality management for data warehouse systems, in: 4th International Workshop on 'Design and Management of Data Warehouses' (DMDW'2002), in conjunction with CAiSE 2002, Toronto, Ontario Canada, 27. May 2002, pp. 97-106.
  • Auth, G., von Maur, E., Helfert, M.: A Model-based Software Architecture for Metadata Management in Data Warehouse Systems, in: Proceedings of the 5th International Conference on Business Information Systems (BIS '02), Poznan, Poland; 2002, pp 34-40.

2001 and earlier

  • Helfert, M., von Maur, E.: A Strategy for Managing Data Quality in Data Warehouse Systems, in: Pierce, E. M.; Kaatz-Haas, R. (ed.): Proceedings of the Sixth International Conference on Information Quality; MIT Sloan School of Management, Cambridge, Massachusetts, USA 2001, pp. 62-76.
  • Helfert, M., von Maur, E.: A Framework for Planning and Controlling Data Quality in Data-Warehouse-Systems, in Ulrike Lechner (ed.): Business Strategy Based Software Engineering, Proceedings of the Open Space Symposium Softwaretrends.ch 2001 published in: mcm-institute Report 200-04 (ISBN: 3-906979-09-1), University, St. Gallen, 2001, pp. 53-67.
  • Helfert, Markus: Operative Data Quality Management in Data-Warehouse-Systems, in: Irish Academy of Management Annual Conference, 6th-7th September 2001, University of Ulster, Magee College, 2001. (awarded: best paper in the postgraduate track).
  • Helfert, Markus: Managing and Measuring Data Quality in Data Warehousing, in Proceedings of the World Multiconference on Systemics, Cybernetics and Informatics, (ISBN 9-800775-51-X), Florida, Orlando, 2001, (awarded: One of the best papers presented), pp. 55-65.
  • Helfert, M., Radon, R.: An Approach for Information Quality measurement in Data Warehousing, in Proceedings of 2000 Conference on Information Quality, MIT Sloan School of Management, Cambridge, MA, 2000, pp. 109-125.

Refereed Abstracts

  • Helfert, Markus, Pham Thi, Thanh Thoa: A practical approach for data quality assessment based on the IASDO model, Presentation at the 4th Intel Ireland Research Conference and Raman Workshop, Dublin, 10-12 September 2007.
  • Pham Thi, Thanh Thoa; Helfert, Markus: A practical approach and tool for data quality assessment, Presentation at Information Quality Conference, 29 October - 1 November 2007, London, UK.
  • Pham Thi, Thanh Thoa; Helfert, Markus: Modeling Information Manufacturing Systems -The IASDO model, Presentation at 4th German Information Quality Conference & Workshop; Bad Soden am Taunus (Germany), 2006.
  • Henry, P., Cannon, G., Munro, M., Halpin, A., Helfert, M., Kingston, R.: CHASE TOWN - Community Health and Social Environment A Virtual Learning Environment Using NNN. Presentation at the 9th Annual Conference and Scientific Symposium Health Informatics Society Ireland, Dublin 2004.
  • Helfert, M.; Henry, P., Evaluating Reference Models in Healthcare - An Information System Architecture Approach- Presentation at the 9th Annual Conference and Scientific Symposium Health Informatics Society Ireland, Dublin 2004.
  • Helfert, M: Data Quality Management for Data Warehouse Systems: Experiences at a Swiss Bank, Presentation at the Information Quality Conference 2003, London.
  • Helfert, M: Organizational Aspects of Data Quality Management. in Wang, R.Y., Mielke, M. (eds.): Conference Proceedings of the 1. German Information Quality Management Conference & Workshop 2003, Frankfurt 2003, pp. 194-226.

Book Chapters (Refereed)

  • Helfert, M.: Business Informatics, in Marcia J. Bates, Mary Niles Maack (Eds.) Encyclopedia of Library and Information Sciences, 3rd Edition. Taylor & Francis Group, 2009 (ISBN: 978-0-8493-9712-7), pp.: 687-692.
  • C. Cappiello, M. Helfert: Analyzing Data Quality Trade-Offs in Data-Redundant Systems, in Alessandro D'Atri, Marco De Marco and Nunzio Casalino (Eds.) Interdisciplinary Aspects of Information Systems Studies, Physica-Verlag Heidelberg, 2008, pp. 199-205.
  • Helfert, M.; Herrmann, C.: Introducing data quality management in data warehousing, in R.Y. Wang, S.E. Madnick, E.M. Pierce, and C.W. Fisher (eds.): Information Quality. Advances in Management Information Systems, Volume 1 (Armonk, NY:M.E. Sharpe, 2005), pp. 135-150.
  • Winter, M.; Herrmann, C.; Helfert, M., Datenqualitätsmanagement für Data-Warehouse-Systeme - Technische und organisatorische Realisierung am Beispiel der Credit Suisse, in: von Maur, E., Winter, R. (eds.), Data Warehouse Management: Das St. Galler Konzept zur ganzheitlichen Gestaltung der Informationslogistik, Springer, Heidelberg, 2003, pp. 221-240.
  • Helfert, Markus: Massnahmen und Konzepte zur Sicherung der Datenqualität, in: Jung, R., Winter, R.: Data-Warehousing-Strategie: Erfahrungen, Methoden, Visionen, Berlin et al.: Springer 2000, pp. 61-77.

Book Chapters (Non-Referred)

  • Helfert, Markus; Duncan, Howard: Aspects of Business Informatics, in Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan (eds.): Cases and Projects in Business Informatics - International Business Informatics Challenge 2006, Logos-Verlag, Berlin 2007, pp. 1-12.

Books

  • Helfert, Markus: Proaktives Datenqualitätsmanagement in Data-Warehouse-Systemen -Qualitätsplanung und Qualitätslenkung-, Logos-Verlag, Berlin 2002 (ISBN: 3-89722-930-7). (226 pages)

Editor of Proceedings and Books

  • Helfert, Markus; Howard Duncan (eds.): Cases and Projects in Business Informatics. International Business Informatics Challenge and Conference 2008, Logos-Verlag, Berlin 2009 (in print).
  • Helfert, Markus, Regina Connolly: Selected Papers of the International Conference on Business Innovation and Information Technology Logos-Verlag, Berlin 2009.
  • Filipe, J.; Shishkov, B.; Helfert, M.; Maciaszek, L. (Eds.): Software and Data Technologies: Second International Conference, ICSOFT/ENASE 2007, Barcelona, Spain, July 22-25, 2007, Revised Selected Papers, Series: Communications in Computer and Information Science , Vol. 22, Springer 2009 (ISBN: 978-3-540-88654-9)
  • Helfert, Markus, Regina Connolly: Proceedings of the International Conference on Business Innovation and Information Technology, DCU, CD Publication, 2008.
  • Filipe, Joaquim; Shishkov, Boris; Helfert, Markus (Eds.) Software and Data Technologies First International Conference, ICSOFT 2006, Setúbal, Portugal, September 11-14, 2006, Revised Selected Papers Series: Communications in Computer and Information Science , Vol. 10, Springer 2008 (ISBN: 978-3-540-70619-9) (389 pages)
  • Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan (eds.): Cases and Projects in Business Informatics. International Business Informatics Challenge and Conference 2007, Logos-Verlag, Berlin 2008 (ISBN 978-3-8325-1869-1). (330 pages)
  • Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan (eds.): Cases and Projects in Business Informatics - International Business Informatics Challenge 2006, Logos-Verlag, Berlin 2007 (ISBN 978-3-8325-1395-5). (237 pages)
  • Filipe, Joaquim; Helfert, Markus; Shiskov, Boris (eds.): Proceedings of the International Conference on Software and Data Technologies (ICSOFT 2007), Setubal, Portugal, 2007 (ISBN: 978-989-8111-07-4)
  • Filipe, Joaquim; Shiskov, Boris; Helfert, Markus (eds.): Proceedings of the International Conference on Software and Data Technologies (ICSOFT 2006), Setubal, Portugal, 2006.
  • Eppler, M; Helfert, M. (eds.) Proceedings of the 8th International Conference on Information Quality, MIT Sloan School of Management, Cambridge, Massachusetts, 2003.

Invited Presentations

  • T. T. PhamThi, M. Helfert, Data quality assessment: Model-based approach and tool, 2nd Annual Conference: Data Quality Management in the Energy Sector: Advanced DQM Strategies to Assure Profit and Reputation, Barcelona, April 2009.
  • Helfert Markus: Information Quality Research: Rigor or Relevant or both? At the 3rd International Symposium on the Cooperation and Promotion of Information Resources in Science and Technology (COINFO), November 23, 2008, Institute of Scientific and Technical Information of China, Beijing (China),
  • Helfert Markus: Information Quality at the Conference on Creating Competitive Advantage in the Energy Industry through Enhanced Data Quality Management, 18-19 February 2008, Prague, Czech Republic
  • Markus Helfert, Mouzhi Ge: Research Opportunities in Information Quality, Presentation at 4rd Information Quality Forum, Dublin, Dublin City University, 24 February 2007.
  • Markus Helfert: European MSc in Business Informatics, Presentation at The Second AIS SIGSAND European Symposium on Systems Analysis and Design, University of Gda?sk, Poland, June 5th 2007
  • Day, Richard; Helfert, Markus: Putting Management into Information Quality, Presentation at 3rd Information Quality Forum, Dublin, Dublin City University, 23 February 2006.
  • Helfert, M.: Aspects of Business Informatics, Presentation at Business Informatics Workshop, Dublin City University, 18. September 2006.
  • Helfert, M.; Choinowski, S.: Architectures of the information Age, Presentation at the Conference of Swiss Oracle User Group (SOUG) 05. June 2002, Neuchâtel, Switzerland.
  • Helfert Markus: Datenqualität - eine Herausforderung im CRM, Presentation at the Conference "Customer Relationship Management in Versicherungen", Euroforum, 4./5. June 2002, Zurich, Switzerland.
  • Helfert Markus: The Case for Data Quality Management, Presentation at the Trillium Launch Event Switzerland - Enterprise Data Quality 5. March 2002, Zurich, Switzerland.
  • Helfert, Markus: Spezifikation und Messung der Datenqualität in Data-Warehouse-Systemen - Vorstellung des Dissertationsprojektes, in: Doctoral Consortium im Vorfeld der WI-IF 2001 - Kolloquium für Doktoranden der Wirtschaftsinformatik - Dienstag, 18. September 2001, Schloß Reisensburg bei Günzburg, 2001.

Poster Presentations

  • Markus Helfert Relationship Analytics, presented at Enterprise Ireland BIG Idea showcase on 13th October 2009, Dublin.
  • Markus Helfert Improving Corporate Data Quality, presented at Enterprise Ireland BIG Idea showcase on 13th October 2009, Dublin.
  • Markus Helfert Improving Corporate Data Quality, presented at Enterprise Ireland Informatics showcase on 6th October 2008.

Awards

  • Best Paper at International Conference on e-Learning and the Knowledge Society - e-Learning'09, 31. August - 1st of September 2009, Berlin
  • Best Paper at 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology (COINFO'09), November 21-23, 2009, Beijing,
  • One of the best papers presented: World Multiconference on Systemics, Cybernetics and Informatics, Florida, Orlando, 2001
  • Best paper in the postgraduate track: Irish Academy of Management Annual Conference, 6th-7th September 2001, University of Ulster, Magee College, 2001

Working papers

  • Helfert, M., Herrmann, C., Strauch, B.: Datenqualitätsmanagent, Working Paper Institute of Information Management University St. Gallen, No. BE HSG/CC DW2/02, St. Gallen 2001.
  • Helfert, Markus: Eine empirische Untersuchung von Forschungsfragen beim Data Warehousing aus Sicht der Unternehmenspraxis, Working Paper Institute of Information Management University St. Gallen, No. BE HSG/CC DWS/05, St. Gallen, 2000.

Conference Editorials

  • Helfert, Markus, Regina Connolly: Selected Papers of the International Conference on Business Innovation and Information Technology Logos-Verlag, Berlin 2009.
  • Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan: Preface for Business Informatics Challenge, in Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan (eds.): Cases and Projects in Business Informatics. International Business Informatics Challenge and Conference 2007, Logos-Verlag, Berlin 2008 (ISBN 978-3-8325-1869-1).
  • Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan: Preface for Business Informatics Challenge, in Helfert, Markus; Pham Thi, Thanh Thoa; Howard Duncan (eds.): Cases and Projects in Business Informatics - International Business Informatics Challenge 2006 (ISBN 978-3-8325-1395-5) Logos-Verlag, Berlin 2007.
  • Cappiello, C., Eppler, M., Helfert, M.: Preface - 2nd International Workshop on Data and Information Quality. In: Castro, J., Teniente, E. (Eds.) Proceedings of the CAiSE'05 Workshops, Vol. 1., The 17th Conference on Advanced Information System Engineering, 13-17 June 2005, FEUP, Porto, Portugal, (ISBN: 972-752-077-4), 2005.
  • Eppler, M.; Helfert, M., Pernici, B., Preface - International Workshop on Data and Information Quality, in Grundspenkis, J. and Kirikova, M. (eds.), CAiSE'04 Workshops in connection with The 16th Conference on Advanced Information Systems Engineering, Riga, Latvia, 7-11 June, 2004, Knowledge and Model Driven Information Systems Engineering for Networked Organisations, Proceedings, Vol. 2, Faculty of Computer Science and Information Technology, Riga Technical University, Riga, Latvia, 2004.

Panel Discussions

  • Panel Discussion: Current Challenges of Information Systems Development, at ICSoft 2009, the 4th International Conference on Software and Data Technologies, Sofia, Bulgaria, 26.-29 July 2009.
  • ECIS 2008 16th European Conference on Information Systems: A New Global Process for Revising and Maintaining the Undergraduate IS Model Curriculum, National University of Ireland, Galway, June 9th-11th 2008.
  • ISTA 2007 - 6th International Conference on Information System Technology and its Applications, National Technical University KhPI, Kharkiv, Ukraine, 23-25 May 2007.
  • ECIS 2006 14th European Conference on Information Systems: Business Informatics in Common Europe, Panel Discussion, , Gothenburg, Sweden, June 12-14 2006.
  • Panel Discussion: Intercultural Issues and Challenges in Information and Data Quality Management, at the 8th International Conference on Information Quality (MIT-ICIQ-03), 7th to 9th November, MIT Sloan School of Management, Cambridge, 2003.
  • English, L; Gebauer, M.; Helfert, M.; Jarke, M.; Winter, R.: Panel Discussion "Data Quality Management: Cost Driver or Competitive Advantage?", 8th Data-Warehouse-Forum St. Gallen, 10. June 2002 - St. Gallen, Switzerland, 2002.
 
 
 
 
  Man